Google is so deeply embedded in daily life—from checking the weather and finding mortgage rates to researching politics—that most Britons hardly notice its subtle authority. Yet Dr Robert Epstein, a psychologist and former editor-in-chief of Psychology Today, warns that Google’s algorithms may be quietly shaping how people think, vote, and even perceive themselves—not by what they say, but how they order.

His research, presented over more than a decade and formally cited before the US Senate, focuses on “ephemeral experiences”: the autocompleted suggestions, ranked links, and news snippets that vanish from view yet may sway opinions without awareness. If Epstein is even partly correct, the implications for British democracy are profound.

The Search Engine Manipulation Effect

In 2015, Epstein, with Ronald Robertson, published a Proceedings of the National Academy of Sciences study demonstrating the Search Engine Manipulation Effect (SEME). They showed that subtly re-ordering search results in favour of one candidate could shift respondents’ preferences by up to 20 per cent, and in some groups even by 60 per cent—without participants recognising the manipulation.

“If a search engine wanted to flip an election, it could do so without leaving a paper trail,” Epstein cautioned.

British Relevance: Brexit, Elections, and Culture

These findings strike close to home. During the Brexit referendum, searches like "What is the EU?" and "impact of leaving" spiked on polling day, with the top-ranked results shaping how questions were framed. While no evidence suggests bias, in a vote decided by fewer than 4 per cent of the electorate, tiny nudges could have mattered.

Similarly, tightly fought general elections—such as the surprise narrowing in 2017 and Boris Johnson’s 2019 campaign—turned on marginal gains. With millions searching for policy positions, even a fraction of undecided voters could be swayed by what appears first.

Beyond politics, Epstein argues that repeated exposure to particular frames can subtly shape cultural values—about immigration, climate, or national identity—without scrutiny. Traditional media can be archived and questioned; search results disappear.

Algorithmic Influence: Ofcom and Regulatory Voices

Recent data from Ofcom underlines the power of intermediaries like search engines in shaping what the public sees. Their research shows that 64 per cent of UK adults use online intermediaries for news, and that articles ranked higher are nearly five times more likely to be viewed, and seven times more likely to be remembered.(Ofcom)

Ofcom’s Assessing the Risk of Foreign Influence in UK Search Results warns that many users treat search engines as neutral retrievers of information, heightening their trust—and their potential for influence.(Ofcom)

In Parliament, one MP warned that today’s digital age presents “a new, unparalleled threat to our democracy.”(Hansard) Meanwhile, David Cameron’s 2010 election strategy marked the first time modern UK campaigning embraced search-engine keywords in real time.(WIRED)

Damian Collins, former Chair of the Culture, Media and Sport Select Committee, has repeatedly emphasised tech’s risks. He warned that social media and platforms challenge traditional electoral norms, and argued that “our electoral law is under threat in the digital age.”(Wikipedia)

In 2018, Vince Cable went further, calling for dismantling major tech firms: “Regulators should be ready to ‘break up’ tech giants like Facebook, Amazon and Google.”(Wikipedia)

Google’s Defence and the Transparency Problem

Google defends its algorithms, insisting result relevancy—not ideology—drives rankings. It has also placed restrictions on political autocompletes to avoid perceived bias.

But critics say this secrecy is the issue. Without the ability to review what users see, “ephemeral” experiences leave no public or academic trace, fostering suspicion. Leaks are sensational, and partisan claims fill the void.

Solutions: Monitoring, Regulation, and Media Literacy

Epstein calls for independent real-time monitoring systems—watchdog panels that record search results, suggestions, and feeds as users see them, enabling objective oversight akin to financial market surveillance.

Full Fact and other groups urge the government to give Ofcom regulatory oversight over platforms and search engines, especially regarding AI-generated misinformation. They also call for transparency from tech firms, media literacy funding, and data access for researchers.(Full Fact)

The Online Safety Act, though a start, has been criticised for vagueness and over-reliance on Ofcom. Concerns include regulatory capacity asymmetries between government and tech.(The Times, Internet Policy Review)

Nevertheless, the regulatory framework now envisions search engines assessing harm and offering transparency while respecting freedom of expression.(GOV.UK)

Implications for Britain

Search engines have become the invisible architecture of our knowledge. In close elections and referendums, small, unseen nudges might tip the scales. Culturally, algorithmic curation could recast debates long before they reach the front page.

Yet power without accountability is a threat to democratic footing. Britons deserve to know not just what appears, but why it appears—especially when unconscious choices might bind conscious decisions.

Conclusion

Google has quietly become the plumbing of British thought, arguably as influential as traditional media—but far less transparent. Dr Robert Epstein’s research urges a reckoning: in a digital democracy, transparency cannot be optional, nor should the shaping of minds go unmonitored.

Ephemeral influence may be the most dangerous kind—and now is the time to bring what is hidden into view.

• ft.com
• theguardian.com